Revolut is grappling with a major outage that has disrupted most of its services worldwide since Tuesday morning. Tens of thousands of users have reported being unable to log in, make card payments, transfer funds, exchange currency, or use other core features of the app.
The company confirmed the disruption in a public statement, stressing that customer money and data have not been compromised despite the service interruption.
“We are currently experiencing a service disruption affecting multiple services. We can confirm that all our customers’ money and data are safe,” Revolut said. “We’ve been working to fix the issue since it was identified this morning and apologise to anyone affected and for any inconvenience caused.”
Scope of the Disruption
According to Revolut’s official status page, the outage affects 28 separate services. These include sign-ins, card payments, account transfers, currency exchange, stock trading, and live support chat, all currently flagged as partially unavailable.
As of this writing, Revolut has not provided a root cause or an estimated time to full restoration. The incident remains under investigation.
A Rocky Recent History
The outage lands amid a string of security incidents for the fintech giant. Last month, Revolut disclosed a data breach in which personally identifiable information belonging to an undisclosed number of customers was shared with a threat actor posing as a government agency.
That followed an earlier breach disclosed four years ago, in which attackers stole personal, contact, and financial information belonging to more than 50,000 customers in an incident dating back to September 2022.
Revolut provides banking, money management, and investment services to more than 80 million customers across over 160 countries and regions, including roughly 800,000 business customers. Given that scale, even a temporary outage carries significant operational impact for individuals and businesses relying on the platform for daily transactions.
Security teams and customers alike should watch for official updates from Revolut, and remain cautious of phishing attempts that may try to exploit confusion during the outage.
